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CEO Awards


NICK WALKER


Railroader of the Year

A portrait of Nick Walker in front of CP headquarters
Nick Walker, Superintendent Operations–Bensenville

Often described as the quarterback of the Bensenville team, Nick Walker uses his passion for railroading to create significant improvements in most of the yards he connects with.

Part of Walker’s success comes from aligning all three Operations groups—Train and Engine, Mechanical and Engineering—and creating a static plan for everyone to follow. Employees know exactly what needs to happen to the point where procedure becomes routine.

“I love everything about this job. The challenges, problem solving and constant movement—it’s like putting the pieces of a puzzle together every day and I really enjoy that. There’s nothing else I’d rather be doing.”

BENSENVILLE


TERMINAL OF THE YEAR

An aerial view of the Bensenville terminal.

Visit CP Station to watch the video highlighting Bensenville’s rise to Terminal of the Year.

Efrain Cruz
Yardmaster

Loren Deland
Conductor

Nicholas T. Mugavero Jr.
Locomotive Engineer

Nicholas Sohns
Director, Mechanical – U.S. East

Nick Walker
Superintendent, Operations

Selling One CP


Provide Service

Veronica Mantler on the side of a train car.
Veronica Mantler, Director, Regional Sales

When one of her biggest customers, Exxon, was faced with a planned maintenance shutdown that would disrupt its vacuum gas oil (VGO) production, Veronica Mantler spearheaded a multi-faceted solution that kept Exxon’s refinery in production, introduced new sales for another of her customers and maintained revenue for CP.

This shutdown, which occurs every 10 years, would have caused a 50-day refinery outage resulting in major losses for both Exxon and CP. Mantler organized a challenging transload opportunity worth $3.1 million to facilitate the shipments of VGO from Moose Jaw, Saskatchewan to Edmonton, Alberta.

Within a three-month time frame, more than 700 carloads—an average of 12 carloads, seven days a week—kept Exxon’s refinery open for business. “I’ve been at CP for almost 10 years and it wasn’t until Mr. Creel and Mr. Harrison arrived, that I started considering and calling myself a railroader. I remember the moment when I realized, with great pride, that I was one,” said Mantler.

Saving Air, Time, and Money


Control Costs

Jeffrey McInnis talking to his coworkers next to a train car.
Jeffrey McInnis, Road Foreman–St. Paul

Through independent research, Jeffrey McInnis identified an opportunity to adjust a CP operating rule that would annually reduce train delays to 900 hours and save approximately $900,000.

The rule specifies that a Class 3 air brake test be conducted when a train stops in an area accessible to the public. This requires a 20 psi reduction every time a stop is made. Knowing that Federal Railroad Administration regulations only require a 10 psi reduction, McInnis set out to determine the value of eliminating the CP rule.

After his findings and without compromising safety, the rule was eliminated. CP has already begun to benefit. Without the 20 psi reduction, less recharge time is required, especially in heavy grade territories, allowing trains to depart faster. Less use per stop increases compressor life and reduces maintenance, keeping our assets on the tracks longer.

“Regardless of your role as a railroader, you cannot succeed without support at home. Thank you to my beautiful wife Jenna for the support and encouragement, and to my three beautiful children, Isabelle, Ellijah and Evelynn.”

“The senior leadership team developed and executed a vision that breathed life into a sluggish and inefficient giant. By placing focus on the need for leadership, and refining and developing management skill sets, they taught us the true meaning of precision railroading,” said McInnis.

Less Set–Offs, More Reliability


Optimize Assets

Kyle Mulligan in his safety gear, posing near the train tracks.
Kyle Mulligan, Assistant Chief Mechanical Engineer

Kyle Mulligan is responsible for the implementation of an overload/imbalance system that used existing Wheel Impact Load Detectors to measure and alarm cars for being overweight or severely imbalanced. This improved safety and generated revenue in the form of tariffs administered back to customers who had overloaded cars. By November 2016, $1.25 million in year-to-date tariffs had been assessed. The continuous reduction of assessed amounts throughout the year enhanced customer education and compliance, which is the real goal—improving customer compliance with rules and improving safety.

“Just two years ago, detector technology was known to cause train stops. Our team’s mission was to reduce train stops using existing technology, while maintaining the same safety standards. In 2016, the result was a 95 percent reduction in bearing-related train stops. Thank you to my mentors, Rodney Campbell, Tom Lambrecht and all team members in Customer Support, Information Services (Paul Buckner and Sean Cline) and Mechanical. We came together as one team to make this happen,” said Mulligan.

Taking HazMat Training to New Heights


Operate Safely

A group of CP workers conducting hazmat training outdoors.

Dale Buckholtz
Manager, System Emergency Response

Scott Croome
Hazardous Materials Officer

Ed Dankbar
Hazardous Materials Officer

Dustin Ritter
Hazardous Materials Officer

Clemens Schimikowski
Hazardous Materials Officer

CP’s dedicated HazMat and emergency response teams continually strive to make the transportation of dangerous goods as safe as possible. A large part of that commitment to safety comes from being prepared for those rare events, if and when they should occur.

During the past five years, CP has trained in excess of 20,000 emergency responders on HazMat response through emergency training exercises. A team of CP’s HazMat officers and managers have been at the forefront of a program that ensures our emergency response partners, throughout the CP network, receive high levels of training to deal with a worst-case scenario.

“CP’s emergency response team has demonstrated superior commitment to public safety. Our team has engaged regulators, legislators, governors and military in an effort to protect CP assets, people and critical infrastructure. We are well respected and admired by the communities where we operate. Our assets and personnel are the best in the industry and the envy of other Class 1 railroads,” said Dale Buckholtz.

Peter Edwards


Honorary CEO Award For Excellence

Peter Edwards giving a speech after receiving the Honorary CEO Award for Excellence.

Peter Edwards, Vice-President, People was surprised with an Honorary CEO Award for Excellence for his infinite contributions to the CEO Award’s program, and outstanding service to the organization. Edwards retired from his day-to-day duties in May after lending his experience to this company for eight years.

He began his journey with CP in 2009 as Vice-President, Human Resources and Industrial Relations and has been instrumental in redefining the function of Human Resources and Labour Relations at CP. In October 2016, Edwards became Vice-President, People, to focus on specific legislation and leadership initiatives. We celebrate his endless achievements and wish him the best for the next steps of his journey.

Doing it Right


Provide Service

Joyce Ng giving a speech after receiving the award.
Joyce Ng, Director, Risk Strategy Performance

Creating Tools for Greater Understanding


Develop People

John, Jeremy, Steve, and Salem posing together in a train car at CP headquarters.

Steve Sugars
Manager, Digital Media

Salem Woodrow
Advisor, Media Relations

John Bairaktaris
Director, Labour Relations

Jeremy Berry
Director, Media Relations

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